Help Signing In to Your Kingdom Account

Kingdom Casino Login at a Glance

A Kingdom Casino login gives access to the account balance, transaction history and account settings held under your registered name, email and mobile number. Sign-in uses the email and password set at registration, and access is tied to the account security rules below.

These are the only account-access details we publish; everything else about the account follows the rules set out below.

Password Recovery and Security Checks

If a password is forgotten, the 'Forgot Password' option on the sign-in page sends a reset link to the registered email address. We recommend using the same browser and device used at registration to avoid extra security checks.

Two-Factor Authentication

Two-factor authentication (2FA) may be offered on an account for an extra layer of protection at sign-in. Where 2FA is active, a code is required in addition to the password before access is granted.

Account Verification

Full verification is triggered once lifetime deposits pass £2,000, when a withdrawal is requested, or if activity looks suspicious. In that case, a government photo ID, a selfie holding the same ID, and a recent bank statement or utility bill are requested, and review usually takes place within 48 hours, which can briefly affect sign-in while checks are completed.

When Sign-In Fails

Blocked access is most often linked to VPN or proxy use, which is prohibited and can lead to a balance being forfeited, or to multi-accounting rules, since linked accounts sharing the same device, address, wallet or card can be closed. Checking that no VPN is active before signing in avoids most of these issues.

Permanent account closure is requested through live chat and lasts 30 days, after which reactivation can be requested. Employees, former employees of service providers, affiliates and family members connected to them are not permitted to hold a playable account at any point.

If sign-in still fails after a password reset, our support channels can check the account status directly, and the full range of games and features becomes available again as soon as access is restored, in the same online casino section used before.